Shipping policy

SHIPPING POLICY

Last updated: September 2026

Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays). During peak seasons or high-demand periods, processing may take up to 5 business days. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (Pakistan) We offer shipping across Pakistan via trusted courier partners. Delivery typically takes 2–5 business days depending on your location. Standard shipping rates are calculated at checkout based on order weight and destination.

International Shipping We ship internationally to select destinations. International delivery typically takes 7–21 business days depending on the destination country and customs clearance. International shipping rates are calculated at checkout. Please note that any customs duties, import taxes, or fees charged by your country's authorities are the responsibility of the buyer.

Order Tracking Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order through our courier partner's website.

Shipping Restrictions Some products (particularly surgical instruments) may be subject to import regulations in certain countries. It is the buyer's responsibility to ensure that the ordered items comply with the laws and regulations of the destination country.

Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date) at [your contact email]. We will work with the courier to resolve the issue as quickly as possible.

Contact Us For any shipping-related queries, please reach out to us at: 📧 [surgicalperfect@gmail.com] 🌐 surgicalperfect.com